Terms & Conditions

SoNo Homes Privacy Policy

Last modified: September 2, 2026

Your privacy is important to us. SoNo Homes ("SoNo Homes," "us," or "we"), which owns and operates the sonohomes.com website (the "Site"), provides this Privacy Policy to explain how we collect, use, share, and protect personal data ("Personal Data").

This Privacy Policy applies to anyone, anywhere in the world, who accesses the Site. By using the Site or our services (collectively, the "Services"), you agree to be bound by this Privacy Policy in its most recent version. If you do not wish to provide Personal Data or be bound by this Privacy Policy, you may not use the Site or the Services.

We reserve the right to modify or replace this Privacy Policy at any time by updating this document on sonohomes.com. You agree to be bound by the most recent version of the Privacy Policy posted on the Site.

Personal Data Collection
We collect Personal Data from people when they access our Site or Services. Our legal basis for collecting and processing your Personal Data is (i) your explicit consent when accessing the Site or Services and (ii) our legitimate interest in providing the Services. We may collect the following Personal Data:

  • Information you submit to us. If you submit information through the Site — including any contact form, chat feature, or other submission — we will collect the Personal Data you provide.

  • Information you submit when receiving the Services. We will collect any Personal Data you share when you engage SoNo Homes to help you buy, sell, or invest in real estate. This may include your name, contact information, mailing address, transaction and property details, identification, financial and lender information, and other data reasonably needed to complete a real estate transaction.

  • Information automatically collected. We may use cookies, log files, clear gifs, and other analytics tools to track how you use and interact with the Site. This information helps us analyze and improve the Site. You may disable cookies in your browser or device, but doing so may prevent you from using parts of the Site or Services. For more information on cookies and how to block them, visit allaboutcookies.org or youronlinechoices.eu.

  • Information required for customer support. If you contact us for support, we may collect any Personal Data you provide.

Personal Data Use and Sharing
We use Personal Data to provide the Site and Services and to comply with applicable laws. Specifically, we may use your Personal Data to:

  • Provide real estate brokerage services to you as a client.

  • Optimize and customize your experience on the Site.

  • Enable you to search real estate listings, including the MLS®. This may require us to share your Personal Data with third parties (such as MLS providers, portals, or listing partners) to deliver those services.

  • Present properties, opportunities, or offers we believe you may be interested in.

  • Contact you about the Site, our Services, or other features we may offer.

  • Send an email newsletter or other administrative or marketing messages. You may unsubscribe at any time by following the links in any email we send.

  • Process payments or transaction-related activities. This may require us to share your Personal Data with third parties (such as escrow, title, or lenders) to complete the transaction.

  • Provide customer support.

  • Analyze how you use the Site. We may use Google Analytics to collect information such as how often users visit the Site, what pages they visit, and what sites they used prior to arriving. Google Analytics collects only the IP address assigned to you on the date you visit, not your name or other identifying information. We do not combine Google Analytics data with personally identifiable Personal Data. Google Analytics places a cookie in your browser to identify you as a unique user on return visits; that cookie cannot be used by anyone but Google. Google's use of this data is restricted by the Google Analytics Terms of Use (www.google.com/analytics/terms) and the Google Privacy Policy (policies.google.com/privacy). You can prevent Google Analytics from recognizing you by disabling cookies in your browser.

We respect your privacy and do not share your Personal Data except (i) as described above, (ii) with service providers acting on our behalf, (iii) with Compass, our sponsoring brokerage, as required to conduct real estate transactions, (iv) as required by law, or (v) in defending or bringing a legal action in which you are involved.

Children
No person under 13 years of age is permitted to use the Site. We do not knowingly collect Personal Data from any person under 13. If you believe we have collected Personal Data from a child under 13, please contact us immediately so we can investigate and take corrective action.

Security
SoNo Homes is committed to protecting your security. We use various methods to protect your Personal Data, including encryption. Nevertheless, we cannot guarantee the safety or security of any Personal Data, and transmission of Personal Data cannot be made completely secure. You agree to transmit Personal Data to SoNo Homes at your own risk.

You may encounter links to third-party websites, property listings, or downloads while using the Site ("Third-Party Links"). We cannot control the content or security practices of these Third-Party Links. You access them at your own risk.

International Privacy
SoNo Homes operates primarily on servers located in the United States. To provide our Services, we may send and store your Personal Data outside the country where you reside, including in the United States. If you reside outside the United States, your Personal Data may be transferred to countries that may not provide the same level of protection as your home country. If you reside in the European Economic Area and such transfers occur, we take appropriate steps to provide the same level of protection required within the EEA to the extent feasible under applicable law. By using the Services from outside the United States, you consent to the transfer and processing of your Personal Data on servers located outside your country of residence.

Accessing or Deleting Your Personal Data
We will honor any user's request to access, correct, or delete Personal Data to the extent required by applicable law, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA). To request that we correct, delete, or export any Personal Data, contact us by email at hello@sonohomes.com.

Personal Data that we process will not be kept longer than necessary for the relevant purpose. We may retain Personal Data as required for legal or regulatory compliance (including real estate recordkeeping obligations).

Your Rights Under the EU General Data Protection Regulation
If you live in the European Union, you have specific rights under the GDPR:

  • Right of Access: to be informed of, and request access to, the Personal Data we process about you.

  • Right to Rectification: to request that we correct or update your Personal Data where inaccurate or incomplete.

  • Right to Erasure: to have SoNo Homes delete your Personal Data.

  • Right to Restrict: to request that we temporarily or permanently stop processing your Personal Data.

  • Right to Object: to object to our processing of your Personal Data on grounds relating to your particular situation or for direct marketing purposes.

  • Right to Data Portability: to request a copy of your Personal Data in electronic format and to transmit it to another service.

  • Right Not to Be Subject to Automated Decision Making: to not be subject to a decision based solely on automated processing, including profiling, where the decision has a legal or similarly significant effect on you.

We respect your privacy and do not share your Personal Data except (i) as described above, (ii) as required by law, or (iii) in defending or bringing a legal action in which you are involved.

Data Controller and How to Contact Us
The Personal Data we collect and process is controlled by SoNo Homes, a boutique real estate team operating under Compass in San Diego, California. You may contact us at [insert business address], by phone at (619) 400-9567, or by email at hello@sonohomes.com.